1. Before purchasing, carefully check the product name, description, delivery format, and quantity.
2. The order is created for the e-mail entered by the buyer. Keep the order link until verification is complete.
3. Payment must be sent in the exact amount shown in the order. Partial or incorrect payments may delay delivery.
4. Digital goods are reserved when the order is created and delivered after payment confirmation.
5. The product must be checked immediately after delivery. The recommended claim window is up to 1 hour after delivery.
6. Replacement is possible if the product does not match the description or was not working at the moment of delivery.
7. To request a replacement, provide the order number, e-mail, purchase time, and clear proof of the issue.
8. If the product was modified, shared with third parties, or used incorrectly, replacement may be declined.
9. Refunds are not provided after digital delivery. If the store cannot replace the product due to its own issue, a refund may be issued.
10. False claims, spam, support abuse, and fraud attempts may lead to refusal of service.